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               <title>Power and Powerlessness in the Global Village</title> 
        <subtitle>Stepping into the "Information Society" as a "Revolution from Above"</subtitle> 
        <availability status="free">Copyright 1999 Electronic Journal of Sociology</availability>
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         <first>Reinald</first>
         <last>Döbel</last>
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         <organisation>Scharnhorststr</organisation>
         <division>Institut fuer Soziologie</division>
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        <idno type="issn">1198 3655</idno>
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        <name><full>Athabasca University</full></name>
        <address><street>1 University Drive</street><city>Athabasca</city>
         
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         <email>mikes@athabascau.ca</email>
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        <date><year>1999</year></date> 
        <idno type="VOL">4.3</idno> 
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<h2>Introduction</h2>

<p>This essay was written back in 1995, as a compilation of a partly improvised 
speech delivered to an audience of students and lecturers at the University of 
Muenster in Germany. The occasion was a student-organized information day 
about the possibilities offered by the Internet?possibilities for better learning as 
well as possibilities for a better presentation of research results to a wider 
audience?possibilities the organizers felt were still largely ignored by the more 
conservative university environment. Accordingly, the majority of contributors 
concentrated on the "how-to" technicalities of achieving this 
increased "connectivity," and the expected benefits from it.</p>

<p>It is difficult to play the devil's advocate in a climate of shared enthusiasm, 
fuelled by the high hopes that the undeniable possibilities of new technologies 
easily kindle. For this reason I wanted to be as entertaining as possible, and as 
close to everybody's personal thinking as possible. Hence, there are no figures and 
technical references in this essay that would need updating after these several 
years?years in which I have accumulated some more experience with the Web 
myself. These experiences have mellowed some of my erstwhile anxieties about 
the dangers of being swamped with largely irrelevant 
"information"; the truth or correctness of which one can hardly 
verify unless one knows the sender or has some general knowledge about the 
context in which the information originates. In these past years of private access to 
the Internet I did find a lot more relevant and seemingly trustworthy professional 
and other information than expected. On the other hand, some of the main 
arguments of this paper have been "verified" by personal 
experience, two of which merit explicit mentioning.</p>

<p>First, not the much-acclaimed "search engines" provided me 
with the most valuable information, but the hints offered by people I know 
personally. Knowing who recommended something allowed a reasonable guess 
about the value of a particular recommendation, about what it might be useful for. 
Of course, one can guess on the face value of what one encounters on the Net, and 
discover later that one was misled. Second, the Web occupies an increasing amount 
of "real time," to the point where information overload can become 
a topic of concern for the World Bank's just completed global discussion list on 
"Indigenous Knowledge and Development." And to the point 
where a special issue of the renowned German news magazine <i>Der Spiegel</i> 
features a report on "The terror of being reachable." The report 
closes with Geoff Baehr (who, as manager at Sun Microsystems, is plagued by 150 
emails per day plus dozens of additional telephone calls) and the relief he 
experiences in his second job as a scuba diving instructor, when he and his students 
(after all the necessary preliminaries) finally plunge into the "wonderful 
silence" below the water's surface ( von Bredow, 1999).</p>

<p>To the extent that similar, if less extreme experiences are surely common 
today, it also seems worthwhile to report here the failure of a teaching experiment. 
Together with a colleague, I worked out a proposal for a seminar to study the 
vision of the global village, both by way of conventional reading and discussion 
and online research. One of the core issues was to get students to reflect on their 
cognitive and emotional experiences during their online time. They were supposed 
to do this offline, in a live group. We also tried to interest some other colleagues at 
different universities to conduct similar seminars and exchange the results via an 
electronic discussion list. At the time (1995) this elicited little interest among the 
German colleagues we contacted. Perhaps this issue of <i>EJS</i> is a better place 
to suggest that precisely the possibilities offered by the Web could be used to 
study, in a novel way, the "live" effect of being online. This could 
be attained by combining "live" dialogue about the introspective 
observation of being online with an electronic discussion in which the different 
groups of people engaged in this dispersed experiment exchange the results of their 
"live" dialogues online.</p>

<p>With this online suggestion I can now turn to the offline record of a live 
speech.</p>

<h2>Introspection and the "Power of 
Progress"</h2>

<p>What follows is an attempt to present a few arguments about the relationship 
between the individual and the information society. As this relationship is of 
necessity a personal one, it is also a report about the author's own position, which 
is "objective" and "subjective" at the same time. 
Fortunately, we now live in the post-modern age when it has become common 
knowledge that the boundary between objective and subjective is a matter of 
interpersonal construction ? both online and offline.</p>

<p>The first substantive statement of this paper is an example of this blurred 
boundary: each and every personal decision concerning the new media and its 
technology (in more concrete terms: to what extent and in what form someone 
"dives" into the virtual reality of the Internet) is <i>also</i> a 
decision concerning one's own position with respect to a global power structure; 
knowingly or unknowingly, consciously or subconsciously. This essay attempts to 
assist the reader in reaching a more conscious decision by referring to a segment of 
the author's own introspection and its results.</p>

<p>According to Oswald Wiener (1990) "introspection" is an 
indispensable ingredient if one wants to study mental processes. This is also true 
for all attempts to create "artificial intelligence" (AI) by imitating 
<i>formalized</i> mental processes in program structures. In contrast to other 
proponents and adherents of AI, Wiener does not succumb to the temptation to 
declare <i>all</i> thought processes as capable of being transferred to machines: 
he believes that the very process of introspection is genuine to the human mind or 
spirit.</p>

<p>The modern proponents of truly "intelligent" robots have had 
an astonishing predecessor who could (in 1912!) only dream of "living 
machines."</p>
<blockquote>Assisted by intuition we are going to 
overcome the seemingly unshakeable enmity separating our 
human flesh from the metal of engines. Beyond the realm of 
living beings there lies the realm of machines. We are going to 
prepare the creation of <i>mechanical man with replacement 
parts</i> and he will be assisted by our knowledge about, and 
friendship with <i>matter</i>?about which the natural scientist 
can only know physio-chemical reactions. We are going to free 
him from the thought of death and, consequently, from death 
itself, this highest definition of human 
intelligence.</blockquote>
<p>These sentences were written by F.T.Marinetti in his 
"manifesto" of futuristic literature. They were quoted in 1995 by 
the organizers of a small exhibition at the Institute of Sociology in Muenster, as 
one of the two commentaries to a series of photographs of modern-day attempts to 
create "real robots" (following Marinetti's definition of death, one 
would need to call them "materializations of immortal stupidity"). 
</p>

<p>The justification for this choice can be found in the following sentences by 
Marvin Minsky, one of the "fathers" of "artificial 
intelligence" (Minsky, 1995, p.80 ff; translated into English by the author 
of this essay):</p>
<blockquote>The future we are going to discuss here 
cannot be realized by means of biology ... In the end it is going 
to be possible to exchange each and every part of our bodies and 
brains and we are thus going to be able to repair all the 
deficiencies and damages which make our lives so short. It goes 
without saying that we are thereby going to transform ourselves 
into machines. Thus, are machines going to replace 
us?</blockquote>
<blockquote>It is my conviction that it is not going to 
make sense any longer to think in terms of the contradictory pair 
"man/machine." I am more inclined to share the 
stance of my colleague Hans. P. Moravec of Carnegie Mellon 
University in Pittsburgh (Pennsylvania) who sees the intelligent 
machines of the future as our <i>mind children</i>?literally and 
figuratively.</blockquote>
<blockquote>... Ultimately, nanotechnology is going to 
enable us to completely replace our brains. And once we are not 
limited by biological constraints any more, we can determine the 
length of our lives ourselves?including 
immortality.</blockquote>
<p>The same Mr. Minsky advances a quasi-ethical obligation to press forward 
with this development in order to finally overcome the limitations and the lack of 
direction of biological evolution. This should enable "us" to, first, 
purposefully construct these immortal machines "according to carefully 
considered requests and ambitions" even at their biological basis (referring 
to an engineered DNA code that avoids reliance on the "fortuitous 
combination of two sets of genes"), and, second, to make use of the 
possibility of those machines to "catch your mind as well as mine and to 
combine those two into a new one which would then have both our individual 
experiences at its disposition" (p.86). The duty to produce <i>mind 
children</i> in the form of machines is expressed in the following statement: 
"We owe our minds to the lives and deaths of all those creatures ever 
involved in the struggle for survival called evolution. It is our duty to make sure 
that this so painfully acquired heritage is not squandered in a senseless 
manner" (p.86).</p>

<p>A rather different, self-imposed duty concerning introspection was seen by Mr. 
Glaser (who is going to play the role of a "witness" later in this 
paper):</p>
<blockquote>The law?my "private law," or 
PRIL?I had imposed on myself a few weeks after purchasing my 
first computer came back to my mind: <i>vis à vis</i> this 
machine you are both the scientist and the guinea pig in one 
person. Therefore: Do observe with open eyes even what you 
don't like. Do find out whether this machine does change you, 
your thinking, your emotions, your behaviour. If it does: do try 
to detect and discern what happens and to describe it. You 
belong to the generation which is called upon to find out what it 
is with these machines. (Glaser 1989, p. 
143)</blockquote>
<p>Why should an essay that "only" attempts to deal with 
"power and powerlessness in the global village" start with 
broadening the perspective to include introspection on one side and the whole of 
evolution on the other? What does this mind-boggling range have to do with 
everyone's personal decision to "dive" into the Net or not; to what 
extent and in what manner?</p>

<p>By way of an answer, this paper attempts to suggest that we are dealing with a 
"revolution from above," and that in this revolution from above, 
computer networks and artificial intelligence<i></i> are inextricably interwoven. 
And the attempt to depict this revolution from above as a moral duty, can be seen 
as an intellectual service serving this revolution?a service that can be expected 
from a founding father of a big lab for artificial intelligence (as is well known, 
professor Minsky co-founded MIT's artificial intelligence laboratory), a small 
service to be paid in return for the big service of funding such an institution in the 
first place. The introspection of anyone who cannot discern this link is limited: he 
or she <i>must not</i> (for moral reasons) use introspection to come to the 
conclusion that "The Road Ahead" could (or even should) be 
different from what one of the most powerful men of the computer industry 
described in his recent book with that very title (Gates 1995).</p>

<p>In other words: when it comes to those technologies that created the capital on 
which the latest growth cycle (starting in the 1970s) of global capitalism rested 
(see Drucker 1990, p. 17), no doubt can be permitted that historical as well as 
biological "evolution" can only advance further through and with 
the help of machines. Rarely is this dogma laid out as clearly as by professor 
Minsky, yet it seems to be so fundamental and so widespread that any objection is 
quickly demolished: whoever objects simply <i>cannot</i> be anything but 
"old-fashioned," "backward," 
"naïve," or the like. The spread of this judgement?as well as the 
passion accompanying it?nourishes the suspicion that we are dealing with an 
article of faith residing in the depths of the collective subconscious mind.</p>

<p>Of course, the substantiation of this suspicion would require something like a 
collective introspection?and neither is anyone entitled to demand this, nor does 
anyone have the means to achieve it. Against the prospect of a completed 
revolution from above, which has turned all human beings into "bio-
machines," the only remaining hope is that human beings simply cannot be 
held back from following their biologically <i>natural</i> inclination towards 
introspection. I do believe that this is a "sufficient hope" because 
all human beings have an equally natural inclination to communicate the results of 
this introspection and to arrive at conclusions that are more or less relevant for the 
actions of people who have been involved in this communication.</p>

<h2>The "Revolution from Above" is 
Led by a Free Market Yet Needs Governmental 
Support</h2>

<p>Nobody, at least in Germany, who just listens to the radio, can escape the 
promises of the Internet: Telekom's advertisement for "T-Online" 
is on the air. As a consequence, nobody can avoid to take a stance <i>vis à vis</i> 
these promises?and their corollary, anxieties ?floated in the "public 
discourse" and thereby raised in the individual.</p>

<p>Ute Bernhardt and Ingo Ruhmann used the phrase "revolution from 
above" for the headline of their analysis published in a major newspaper, 
the <i>Frankfurter Rundschau</i>, November 15, 1995. These two social 
scientists show that the path to the "society of tomorrow" is 
advertised with four doubtful, if not false promises: more work, more economic 
growth, more environmental protection and more democracy. They conclude that 
the so-called "next industrial revolution" is in fact engineered by 
identifiable "actors" from the fields of economics and politics and 
therefore should be called "revolution from above."</p>

<p>These actors want to move ahead, even if a recent study of the "BAT-
Freizeitforschungsinstitut" in Hamburg discovered that "48 % of 
the respondents above the age of fourteen feel `overrun' by the developments in 
the multimedia sector, i.e., they feel threatened rather than anything else," 
as professor and moderator Claudia Mast informed the other (rather high-level) 
participants of a recent TV. discussion on the chances of the (German) industry in 
the "beautiful new mediaworld."</p>

<p>For the "revolutionaries from above" (who were represented in 
this T.V. discussion) faith and the subconscious mind seem to collaborate in such a 
way that they can only experience one more threat: to miss the train the 
competitors seem to have boarded already. For that reason, they can only see the 
threats experienced by those 48% previously quoted, as symptoms of a 
"false mentality" that <i>must</i> be changed.</p>

<p>In this respect, the view of Mr. Edmund Hug (a participant in the T.V. 
discussion and a prominent board member of IBM Germany) is but a mirror image 
of the views expressed in the <i>Bangemann Report</i>, the official report of 
recommendations to the European Council (European Council, 1994).</p>

<p>Mr. Hug, in the T.V. discussion, said, "In our education system, 
including voluntary training and professional upgrading, we <i>must</i> find a 
way to make these new instruments of multimedia so transparent that as many 
people in our society as possible feel more comfortable with them than they do 
today." The experts' report reads (p. 6):</p>
<blockquote>There is a danger that individuals will reject 
the new information culture and its instruments. Such a risk is 
inherent in the process of structural change. We must confront it 
by convincing people that the new technologies hold out the 
prospect of a major step forward towards a European society less 
subject to such constraints as rigidity, inertia and 
compartmentalisation. By pooling resources that have 
traditionally been separate, and indeed distant, the information 
infrastructure unleashes unlimited potential for acquiring 
knowledge, innovation and creativity. ... Preparing Europeans for 
the advent of the information society is a priority task. 
Education, training and promotion will necessarily play a central 
role. The White Paper's goal of giving European citizens the 
right to life-long education and training here finds its full 
justification.</blockquote>
<p>I can't help but feel reminded of the role the British government was willing to 
play when the private initiatives of the British East India Company began to 
experience limitations in what was to become Malaysia (which I had to study in 
the framework of my doctoral dissertation): to create the securities needed by 
private investment.</p>

<p>The European Council's experts begin their "Action Plan" with 
these sentences (p. 8):</p>
<blockquote>This Report outlines our vision of the 
information society and the benefits it will deliver to our citizens 
and to economic operators. It points to areas in which action is 
needed now so we can start out on the market-led passage to the 
new age, as well as to the agents which can drive us 
there.</blockquote>
<blockquote>As requested in the Council's mandate, we 
advocate an Action Plan based on specific initiatives involving 
partnerships linking public and private sectors. Their objective is 
to stimulate markets so that they can rapidly attain critical 
mass.</blockquote>
<blockquote>In this sector, private investment will be the 
driving force. ... The prime task of government is to safeguard 
competitive forces and ensure a strong and lasting political 
welcome for the information society, so that demand-pull can 
finance growth, here as elsewhere.</blockquote>
<p>And there can be no doubt that the governments <i>must</i> confront their 
task in order to meet the challenges (p.7):</p>
<blockquote>Tide waits for no man, and this is a 
revolutionary tide, sweeping through economic and social life. 
We must press on.</blockquote>
<p>Yet, the report speaks of advantages of the "information 
society," it even speaks of a "vision" (p.3):</p>
<blockquote>This revolution adds huge new capacities to 
human intelligence and constitutes a resource which changes the 
way we work together and the way we live together. 
(S.3)</blockquote>
<p>But the commission of experts itself seems to have been short of the necessary 
resources of human intelligence if the report can?seriously, so it seems?plead for 
using the new technologies in the hope of creating "a more <i>caring</i> 
European society with a significantly higher quality of life and a wider choice of 
services and entertainment" (p.5). The latter point is feasible and likely of 
course, provided the existing oversupply can be further enlarged.</p>

<p>The entertainment industry (see Lindo 1994) in fact furnishes a few 
entertaining examples for the increasingly harsh distinction between 
"winners" and "losers" which the 
"revolution" is likely to produce while it drives us all into the new 
age. Take the case of the young French entrepreneur Nicolas Gaume for example: 
his company, "Atreid Concept," sells computer games so 
successfully that two branches could be founded in China. Recognizing these 
achievements and his contribution to the local job market, Mr. Gaume is now a 
well-established member of the local Rotary Club. According to an interview he 
gave for the T.V. channel Arte, one of his basic orientations is "to go to the 
limits of what is possible." This is true for his work as well as for his 
playing, with no clear boundary between the two: "I work while I am 
playing. I play while I am working. I try to see how I react in order to be able to 
react ever faster."</p>

<p>Thus, Mr. Gaume seems to belong to the category of "content 
creators" mentioned in the <i>Bangemann Report</i> for whom the 
information society is going to offer: "New ways to exercise their creativity 
as the information society calls into being new products and services" (p. 
5). And he does exercise his creativity so successfully that he can say of himself: 
</p>
<blockquote>I still consider myself a big and naive boy. 
But in order to survive in a tough business world, even a big and 
naive boy needs a sense of responsibility. So I had to develop 
certain qualities "by reflex," through a survival 
instinct, so to speak. And I did it precisely to protect my naive 
and "unripe" side.</blockquote>
<p>Without a "naive and unripe side" like this it is probably 
difficult, if not impossible, to create marketable games in which, as the 
commentary suggests, technology acquires a "magical" dimension 
to the extent that the role of the information specialist in 
"cyberpunk" appears to be similar to that of the magician in the 
fantasies about the medieval times. Whereas the <i>real</i> magicians are the 
programmers of computer games who manage to keep the players (i.e., consumers) 
spellbound by the products of their fantasies.</p>

<p>The latter are the losers of all these "developments": their 
fantasy is held captive in the artificial worlds produced by those whose fantasies 
take a more or less definite (but never really "open") form because 
they have "mastered" the technology.</p>

<p>Grégoire Glachant, another seventeen-year-old programmer, puts it into these 
words: "Behind all these electronics there is a hidden world which we 
attempt to comprehend and to control." He also tells us that he has now 
been working for about two years "without any break or holiday" 
for the team developing a new game, "Scavenger."</p>

<p>It seems that one of the least recognized aspects of this 
"revolution" is that the technology supports (I still hesitate to use 
the word "enhances") the creativity of the <i>producers</i> while 
it holds the creativity of the <i>consumer</i> in captivity.</p>

<p>What I find alarming is the matter-of-factness that the 
"initiated" exhibit when they speak about the advantages even 
small children derive from an "as-early-as-possible" contact with 
these technologies and the contents offered through these "new 
media."</p>

<p>"When he was five he already used my computer for his 
homework," says one director of a French research institution. In the 
United States, the "virtual classroom" does in fact exist as an 
officially recognized institution. According to the programme director of Computer 
Sciences NJIT, the virtual classroom is based on the concept that there are neither 
walls or buildings, nor real people. What we are dealing with is a computer-based 
network for the transmission of data which allows teachers and students to 
communicate and to exchange information. ... The main idea of the whole thing is 
to be free of the constraints of time and distance."</p>

<p>It is of course possible to concur with Jerry Fjermestadt (who spoke the above 
sentences into the camera of a T.V. team sitting on the ground in a forest) that the 
advantage of this system is that even students from as far away as India or Russia 
can get access to the "best" schools and universities. And this of 
course also concurs with the vision of Bill Gates who likes to talk about 
"information at your fingertips" in his interviews and publications. 
</p>

<p>Now, what about a little pause for reflection: what is the use of information 
that is attached to your fingertips but does not reach the brain? And what remains 
of the often cited "doubling of the knowledge of mankind" in less 
and less years in the face of a recently released United Nations report of more than 
a thousand pages that talks of at least 5,400 animal species and 26,100 plant 
species as "endangered," i.e., unlikely to survive without special 
efforts (or despite them)? (According to "Frankfurter Rundschau," 
Nov. 15, 1995.)</p>

<p>Therefore we are in a situation where our knowledge about machines is 
increasing rapidly while our chances to know more about biological processes are 
decreasing, at least in proportion to the disappearance of species. I believe that 
only believers in "salvation through machines" such as Mr. 
Minsky, can doubt the importance of the latter kind of knowledge, probably for the 
survival of our own species.</p>

<p>In addition, Mr. Gates' enthusiasm about the accessibility of 
"information" does not seem to recognize, much less acknowledge, 
the fact that we can only call "knowledge" that which can be 
accessed <i>immediately</i> when required for a decision about action. The term 
"knowledge" can only be applied to those things available <i>in 
the human organism</i>.</p>

<p>Furthermore, the enthusiasm about conquering time and space (at least as far 
as "information" is concerned) tends to overlook another trivial 
problem, and the most basic problem for anything called 
"knowledge": <i>Truth</i>.</p>

<p>The trivial problems are those unnerving pauses you experience while waiting 
for the "robot" (also called the "search engine") to 
locate the particular piece of information you are looking for in the global network 
of computers and databases, and then to transmit the digital code for this 
"information." Because these digits travel 
"physically," the problem increases as both the available 
information and the community of "internetters" grows. And for 
principal reasons, there is no way to make this problem disappear. As an aside, 
consider the contribution to this problem through what has been termed 
"information garbage" (e.g., useless and time-consuming pictures 
on homepages).</p>

<p>The basic problem of truth needs to be considered from two angles. First, it is 
amazingly easy to change digitalized information or to make it simply disappear. 
There is only one guarantee that the recipient receives exactly that string of digits 
sent by the originator of <i>any</i> message: both the recipient and the sender 
must use the same high quality encryption program <i>and</i> they must agree on 
using the same "key" for the encryption. This 
"solution" cannot be applied to data (wrongly termed 
"information" or "knowledge" in most public 
sources) that should be commonly accessible. Therefore, those wishing to 
transform commonly accessible "data" into 
"knowledge" for themselves must rely on <i>faith and trust</i> in 
the "truth" of the data. In contrast to direct communication 
"face to face" there is simply no way to judge the reliability and 
credibility of the "source," except for the encryption program just 
mentioned. It looks like an irony of history that some of the basic theoretical 
concepts for the development of computers were developed by British 
mathematician Alan Turing, who also developed a machine capable of decoding 
the coded messages of the German army during World War II.</p>

<p>And second, even the protection of the integrity of data sent and received 
requires a communication process beyond the direct processes of coding and 
decoding: an agreement between the sender and the receiver on the usage of the 
same code and key. In this respect the problem of encryption simply shares the 
basic problem of all kinds of 
"knowledge"?"knowledge" resting on social 
processes of agreeing on what is "true" and what is 
"false" (see Roszak 1986, p. 194 f).</p>

<p>An illustration of the complexity of these processes is provided by the history 
of science; and as a result there is now this "body of human 
knowledge" that will supposedly be accessible for everyone eventually 
through the global network of computers. This "body of 
knowledge" contains elements that were considered "false" 
yesterday and may be proven "false" again tomorrow through 
processes of communication between the members of the "scientific 
community." And those members are not only fighting to attain to their 
personal "truths," they are also engaged in power struggles between 
individuals and groups, the outcome of which decides which of the rival statements 
is accorded the title "scientific truth" (see Kuhn 1976).</p>

<h2>The Individual and the Net</h2>

<p>The propaganda for the "Net" keeps silent about the 
complexity of these processes and even proclaims that there are possibilities for 
"new ways of communication," when in actual fact the possibilities 
for <i>real</i> communication are reduced for two reasons. The first reason is 
found in those subtleties of gesture and intonation that can <i>never</i> be 
transmitted completely even by the most advanced system of "video 
conferencing" because <i>any</i> transmission of data 
<i>necessitates</i> a reduction of the complexity of <i>any</i> real situation. 
And second, the propaganda implicitly relegates to a status of irrelevancy all those 
<i>simultaneous and multiple</i> communication processes present in any real 
situation. This refers to internal processes of decision (taking into account the 
presence of others) as well as to "secret gestures" and eye contact 
between some individuals who are physically present.</p>

<p>As a result, <i>any</i> technology for "networks" we are able 
to conceive of, reduces human communication to the restrictive model of a one-to-
one relationship between a single sender and a single receiver. I contend that this 
reduction <i>forces</i> human beings to engage in <i>subhuman</i> forms of 
communication. I further contend that the "truth" of this statement 
can only be asserted in <i>real</i> communication that admits the relevance of 
introspection.</p>

<h2>The Destruction of "Time 
Constraints" as a Dehumanizing Power 
Strategy</h2>

<p>Taking a "plunge" into the Net (i.e., into the true 
"virtual reality" where the dividing line between fact and fiction 
ultimately disappears [provided the arguments in this paper are not completely 
fictitious]) means accepting a deprivation that extends beyond the simple reduction 
of human communication to its <i>manifest</i> contents as expressed through 
language (which occurs even in videoconferencing systems transmitting pictures 
and sounds). I am referring to the loss of  "time" that both the 
"winners" and the "losers" experience when facing 
the screen, and the hidden demands behind it. Paradoxically enough, the 
"conquering of space" results in a loss of time rather than more of 
it. Bill Gates, for example, would have you believe that using the Net saves time 
you can then spend "off-screen."</p>

<p>This, of course, connects to our ideal of "efficiency?the smaller the 
amount of "dead time" often spent in inherently 
"unproductive" activities such as travelling?and the higher demand 
for a "productive outcome" for any given piece of time.</p>

<p>In a T.V. discussion, Edmund Hug (the IBM board member cited earlier in this 
paper) said: "In the future, we are going to expect that our employees use 
part of their leisure time for further training?something I can recommend to 
everyone, by the way. Considering how short our working hours have become, 
there is enough time anyway."</p>

<p>This of course tallies with our common sense knowledge of 
"performance" being "amount of work" per 
"unit of time." In addition, this meets the needs of those who relish 
to act accordingly, such as the young French entrepreneur cited earlier, whose main 
goal in his fusion of work and play was to increase the speed of his reactions. This 
is an effect computer games seem to have on all users, provided they are 
"achievement-oriented," as my own experience suggests.</p>

<p>At this point, my own introspection and observations yield results that are 
similar to the results of the introspection and observations of Peter Glaser who has 
been quoted for turning introspection into a kind of "moral 
obligation" through his "Private Law." For this reason I 
consider him a trustworthy witness concerning the truth of the statement that, 
almost without exception,  those who have been termed the 
"winners" of the new technology find pleasure in experiencing 
"speed."</p>

<p>I think it is permissible (if not advisable) to speculate on the possibility of this 
pleasure being related to the pleasure of "vanquishing time."  If 
"vanquishing time" is defined as "shortening the time 
between having a wish and having it fulfilled," then the link between 
"speed" and "power, " as observed by Lewis 
Mumford (cited by Glaser, p. 116), becomes obvious:</p>
<blockquote>All the plans of the King must be 
accomplished while he is alive. The speed of execution of any 
undertaking in itself expresses the power behind and thus 
becomes a means for demonstrating power. This element of the 
myth of the machine has penetrated so deeply into the very 
foundations of our technology that most of us have lost sight of 
its origin.</blockquote>
<p>As for the pleasure of speed, Glaser tell us:</p>
<blockquote>For me it was a key experience of my early 
childhood to be able to move ahead fast with the help of a 
tricycle. Scooter, bicycle, motorcycle and car increase the speed 
until the upper limit for everyday life is reached by the airplane. 
The body can only be accelerated further in a fighter plane or a 
space shuttle.</blockquote>
<blockquote>Almost all the computer freaks I know love 
speed and share my propensity for fast cars and fast cuts in the 
cinema. Ends spoil the pleasure of rushing: the pictures in the 
movies function as mere bridges between the real stimuli?the 
real pleasure is derived from those moments when the pictures 
change. Similarly, departure and arrival are the most banal 
moments of a drive with a car. The real delight is the experience 
of pure speed. ("Though I don't know where I want to go 
I shall be there much faster" (Helmut Qualtinger, <i>The 
Wild Man and His Machine</i>.)</blockquote>
<p>These reflections lead Glaser to the suspicion that this relationship with time 
might be inappropriate (p.115):</p>

<p>I ask myself: what has happened since the early days of the possession of fire? 
I keep on programming, for hours, days and nights, and, as if lighted by a flash of 
lightning from past centuries, I see myself building on the deeds of past 
priesthoods, such as the lords of the cults of fire, the Indian Agni Hotra, or the 
Persian priests who guarded the flames of Zarathustra, the light of eternity. I see 
the quest for perfection: the programme without bugs. And I see myself sacrificing: 
time.</p>

<p>According to the published observations of another successful programmer 
(Vallée 1984, p.168), those who do not already relish this particular game and who 
are not yet willing to sacrifice time voluntarily might be 
"persuaded" at last:</p>

<p>If we run into problems with the use of computers we can do one of two 
things: we can either change the system or we can change the people who use the 
system. There is reason to feel alarmed about this: already, the computer industry 
does have enough power to begin changing the people. Like the manager of a 
computer network who has changed already and now works hard at changing 
others so that they?like himself?might adapt to what he knows to be a mistake in 
the system.</p>

<p>The theme of the 13th International Conference of the Computer Society, held 
in Washington in the summer of 1976, was: "Millions of computers for 
millions of people" ("Computer zu Millionen für 
Millionen"). One of the speakers, the Director General of Motorola 
Semiconductor Products, said that in the years to come the public needs to be given 
a chance to interact directly with the machines. According to 
<i>Computerworld</i> the speaker added:</p>
<blockquote>If the public is expected to used computers in 
everyday life, the consumer needs to be taught "systems 
thinking." The industry is responsible for fostering this 
kind of training. Undoubtedly, the computer industry is 
controlled by highly gifted engineers. But these are people who, 
according to one theory of the functions of the human brain, rely 
strongly on the logical capacities of their left brain which are 
related to linear thinking. This type of (person) aims at 
optimization and usually holds a mechanistic view of the world. 
And the systems they build are for people like themselves, 
ignoring the needs of the rest of the population, to which some of 
the most creative individuals belong, who are contrasting right 
brain types who rely on intuition, aesthetic perception and even 
on irrational decisions.</blockquote>
<p>Are there any reasons why we should not become adepts of the 
"religion of speed"? We can take some of these reasons from the 
published papers of the conference "Um die Wette leben" 
("Living as racing"), which was organized by a professional 
association of town planners and regional planners (Vereinigung für Stadt-, 
Regional- und Landesplanung e.V., 1994): this "religion" is not 
only counterproductive, it is plainly unhealthy if the present biological make-up of 
the human being is taken into account. Yet, gathering and summing up the negative 
effects of this "religion" under the medical term of 
"stress" misses a whole "dimension", as suggested 
by Richard Gault in his plenary lecture "In and Out of Time" for 
the annual meeting of the Society for Philosophy and Technology in Peniscola, 
Spain, in May 1993 (see Gault 1995):</p>
<blockquote>... However, the search for novelty combined 
with the need for more and faster of what we have contributes to 
the stress which gives our time its true character, the stress which 
helps explain why we opt out of the present for the nostalgia of 
an easier going past or the dream of a more restful 
tomorrow....</blockquote>
<blockquote>The primary task is to retrieve or resurrect 
the future. Once there is a future then there can be right actions 
performed for it in the present. Because the resurrection of the 
future requires the re-instatement of kairological time, the time in 
which we can be present to the future even as we concentrate on 
the present and attend to the past. In kairological time the future 
is not predicted or planned, but can be prepared 
for.</blockquote>
<blockquote>... We do still possess some sense, however 
atrophied and devalued of kairological time, and this vestige is a 
seed of hope.... Cultivating our atrophied sensibility ... requires 
faith, concentration and imagination. We would need faith to 
forsake chronometers, forecasts and our dependency on the 
plethora of modern technology. We would need to cultivate 
concentration on the present where we are present, being in time, 
instead of wandering out of time to fantasies set in the past or 
future: it is a concentration we occasionally experience when we 
are deeply absorbed in a pleasurable task, so we know we have a 
capacity to dwell in the present. And imagination because this is 
the mysterious and misunderstood faculty by which we can sense 
the messages of time.</blockquote>
<blockquote>...The ultimate, dreadful effect of 
succumbing to the temptation of chronological time is the loss of 
the future. And I do not merely mean that we have forfeited our 
future through our acceptance of the risks of nuclear power, our 
tearing a hole in the ozone layer or by our fouling of the oceans. 
I mean simply, though profoundly, that there is no future for the 
chronological citizen.</blockquote>
<blockquote>... Our carelessness, the carelessness with 
which we guzzle oil, dump our wastes, and produce chemical, 
biological and nuclear poisons believed to remain toxic for 
millennia for example, happens because we are actually acting in 
the implicit belief that there is no future to care about....The lack 
of resolve and procrastination by governments when confronted 
with the demonstrable ecological dangers of their own industrial, 
military and transport policies arises from the same absence of a 
real belief in the future.</blockquote>
<p>The term "kairological time" used by Gault, refers to the old 
Greek concept of an "experienced time" in contrast to the 
prevailing model of a "measured time" (the smaller the fractions of 
a second, the better!) which he terms "chronological time." It 
appears to me that even the introspection considered desirable in the present paper 
necessitates a "reconquering" of this "experienced 
time." In addition, it appears as if this introspection can only lead to results 
that are not in opposition to human dignity if those who share the same desire 
involve themselves consciously and reflectively in <i>real</i> communicative 
connections. From this background only, can the concentrated calmness of 
<i>real</i> actions grow; actions that might represent the only real opposition 
against the artificially stimulated hyperactivity characteristic of humans adapted to 
technology.</p>
</body>
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</references></ixml>




